Be responsible for managing Airtel Digital Entertainment product management initiatives. This role reports to the General Manager, Digital Innovation & Content, will collaborate with cross-functional internal/external teams starting with the OTT Content team in collecting/defining requirements and coordinating with the Technology teams to deliver such requirements in a timely and user-friendly product for customer use both pre-launch and in-life.
Performance accountability for the Digital Entertainment product portfolio from product key performance indicators (Usability, User Experience (UX), Availability, Reliability)
Lead product strategy definition for the digital entertainment product Lifecycle (from Inception To Launch To sunset of services that no longer meet consumer needs).
Perform and oversee research activities, including market analysis and competitive analysis
Partnering with other members of the Digital Product Management Team, and other stakeholders, in establishing Roadmaps, Forecasts, Budgets and KPI’s
Lead the development of Product Requirements Documentation and User Journey Maps for receipt by our Platform Development Teams and cross-functional delivery organization,
Facilitate the prioritization of requirements across competing priorities across the product lines, in partnership with Product Line Managers and other key stakeholders
Lead the effort alongside the engineering and digital product team to set development priorities and define a product roadmap
Contribute to the development of annual and quarterly financial plans
Attends story grooming sessions, sprint planning, daily standups, sprint reviews and sprint retrospectives in order to rapidly answer any questions the team may have on requirements
Communicating customer requirements in the form of stories, acceptance criteria and non-functional requirements, and collaborating closely with the team on an ongoing basis to provide guidance and direction
Ensures that the implementation is focused on deliverables that bring the highest business value and represents the voice of the customer.
Create workflow diagrams and wireframes for planned products
Integrate Product Development Requirement with available technical capacity such as portals and devices
Establish A/B Tests, oversee successful execution of Acceptance Test Plans and work with IT to ensure that all test environments are properly configured and available for each project.
Monitor and analyze new Digital Entertainment related Technology trends and innovations, make recommendations to management on their potential applications to the business and use Data Analytics to inform product development and improvement decisions.
Seek and entertain strategic partners to deliver world class Digital Entertainment solutions that capture market share, drive optimal customer engagement and increase revenue.
Manage digital entertainment applications and ensure content is collected, organized and displayed on the SDP, Airtel touchpoint platforms or any other platforms in a way that It is relevant, up to date at all times and easily accessed by customers.
SKILLS & KNOWLEDGE
Bachelor’s Degree required
Experience building digital platforms as a product manager
Deep understanding of digital entertainment landscape locally and globally
Experience managing technology and quality assurance teams towards delivery of digital consumer products.
Digital Media, Content Services, Digital Distribution or other related experience strongly desired
Direct product management work experience at a Telco/Entertainment startup/Tech startup/Gaming Startup such as a major video or broadcast, and/or for a digital platform who offer consumer services in this market/region
Industry experience and relationships in the Movie, Music, Gaming, Telco or Media verticals
8+ years of experience in building product platforms in startup, Telco and media verticals.
Strategic thinker, analytical orientation with hands-on “get it done” attitude
Strong verbal and written communication skills
Demonstrated strengths in communications, risk management, conflict resolution skills working in a team environment and mentoring team members
Awareness of the core systems used to perform Digital Entertainment services
Willing to travel approximately 15%
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