Manager, Internal Communications

Job Description

Develop and execute the internal communications strategy for the organization, including key messaging, communication channels, and tactics.
Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations.
Ensure communication messaging and materials are high quality, accurate, appropriate, and integrated with company priorities, values, and brand guidelines.
Monitor and measure the effectiveness of internal communications to continuously improve internal communications strategy to reach and engage employees. Make recommendations for improvement based on feedback and data analysis.
Develop and maintain a content calendar to ensure that internal communications are timely and relevant.
Identify opportunities to promote employee engagement and help foster a positive company culture.
Assist with crisis communications, ensuring all employees are informed and up to date.
Maintain the company’s internal communication tools, ensuring they are up-to-date and user-friendly. Use internal tools as appropriate to maximize the company’s internal communication effectiveness and ensure consistent messaging, branding, and identity.
Coordinate internal events and other related initiatives.
Provide daily updates of relevant press mentions to management and critical internal stakeholders.
Maintain brand consistency and messaging across all content channels.
Manage approved vendor/agency relationships.
Other duties as assigned by Associate Director, Corporate Communications.

Qualifications

Bachelor’s degree in journalism, English, communications, marketing, or a related field.
8+ years of relevant communications experience in an Agency or corporate environment.
Demonstrated experience in planning, executing, and monitoring communications strategies.
Must be able to work effectively in a diverse and multi-cultural team.