Snappy Exchange
Responsibilities
Manage incoming calls.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Online customer management and ability to resolve issues.
BSc/HND/ND.
1 – 2 years work experience.
Gender: Female.
Age: 20-27 Years.
Salary
N80,000 monthly.
Application Closing Date
3rd October, 2024.
Interview Date & Location
Friday, 3rd October 2024 (Ikeja, Lagos State).
